Project Coordinator, Collections

K.P.C. Energy Metering Solutions Ltd. (KPC EMS) is looking for a PROJECT COORDINATOR, COLLECTIONS for our growing business in the Southern Ontario Region. 

WHAT YOU’LL BE DOING

• Monitor and track outstanding customer invoices and accounts.

• Ensure timely collection of payments to meet cash flow and financial targets.

• Reconcile accounts and resolve discrepancies in billing or payments.

• Contact customers via phone, email, or mail regarding overdue accounts.

• Provide invoices, account statements, or payment confirmations upon request.

• Record payments accurately in the company’s financial system.

• Maintain detailed records of customer accounts, payment histories, and collection activities.

• Prepare reports on accounts receivable aging, collection progress, and delinquency rates for management review.

• Keep records secure and confidential, adhering to data protection regulations.

WHAT WE ARE LOOKING FOR FROM YOU

• Exceptional customer service, both internal and external

• Detail-oriented with organizational, interpersonal, and computer skills

• Personable phone etiquette and time management skills

• Proficient in MS OFFICE (Word, Excel, and PowerPoint)

• Proven time management and prioritization skills

• Demonstrated professional oral and written communication skills

• Strong work ethic, positive team attitude, and exceptional organizational skills

• Ability to work independently, as well as, part of a team in a fast-paced environment

EDUCATION/CERTIFICATIONS

• Post-secondary school education an asset

• A minimum of 2 years related experience within a collection’s role is preferred

WHAT WE OFFER

• Challenging career with opportunities for growth and promotion

• Extremely competitive wage structure

• Excellent group benefits and generous GRSP matching program

• Team environment with a commitment to safety

KPC EMS is an equal-opportunity employer. Selected candidates must be legally able to work in Canada. We thank all applicants for their interest in this position, however, only qualified candidates selected for an interview will be contacted.